At Heailth, we prioritize your privacy and personal data protection. We want you to feel secure when your personal information is processed by us. Therefore, we handle your data transparently and with your privacy in focus.
This privacy policy applies to anyone using Heailth’s services or products, or who is otherwise in contact with us. It explains how and why we process your personal data and outlines your rights under the applicable data protection laws.
Unless otherwise specified, Heailth AB, (“Heailth,” “we”) is responsible for the processing of your personal data.
If you have any questions about this policy or other data protection issues, feel free to contact us. Our contact details can be found at the end of this policy.
1. What is Personal Data?
Personal data is any information that can be directly or indirectly linked to a living person. This includes, for example, everything from identification numbers to email addresses. Even encrypted data may be considered personal data if it can be connected to a person.
2. What Does ”Processing” of Personal Data Mean?
”Processing” refers to any activity related to personal data, from collection and storage to alteration, usage, or deletion.
3. When Do We Collect Personal Data?
- Data You Provide: We collect and process personal data that you provide to us, such as when you visit our website, purchase a product or service, subscribe to our newsletter, contact us, or use our digital platforms.
- Data Collected Through Your Usage: When you use our services, we record information about your activities, including the services you use and your behaviour on our website. This may include data like your IP address, browser version, operating system, and more.
- Data from Other Sources: We may collect data from other companies in our group that you have a customer relationship with, such as updated contact information, to ensure we provide accurate services and offers.
4. Why Do We Process Your Personal Data?
To provide our services and products to you, we process your personal data mainly for the following purposes:
- Administer and deliver our services and products
- Manage customer service matters and other inquiries
- Provide information and market products and services of interest to you
- Improve our services and offerings
5. Legal Basis for Processing Your Personal Data
We process personal data on the following legal bases:
- Fulfilment of a Contract: When processing is necessary to fulfil a contract, such as providing or administering a service you or your employer has purchased.
- Legal Obligation: When processing is necessary to comply with legal obligations, such as bookkeeping requirements.
- Legitimate Interest: When processing is in our legitimate interest, such as responding to inquiries or marketing similar products and services to those you have previously purchased.
- Consent: When processing is based on your consent, such as for certain marketing activities.
6. How Long Do We Keep Your Data?
We retain your personal data only as long as necessary for the purposes for which it was collected, such as fulfilling our obligations under an agreement. Data may be kept longer if required by law or to protect our legal interests, for example, in the event of a legal dispute.
7. Data Sharing
We may share your personal data with:
- Our Group Companies and Selected Partners: To offer you products and services that may be of interest to you.
- Service Providers: Companies that provide services to us, such as marketing, IT services, or customer analysis, may process your data on our behalf.
- Legal Obligations: We may share your data when required by law, such as providing information to tax authorities.
8. Your Rights
You have the right to:
- Access and Correct Your Data: Request a copy of the personal data we hold about you and correct any inaccuracies.
- Withdraw Consent: Withdraw consent for processing based on consent, affecting future processing.
- Object to Processing: Object to processing based on legitimate interest, including marketing.
- Request Deletion: Request deletion of your data under certain circumstances, unless we are required to retain it by law.
9. Contact Information
Heailth AB, is responsible for the processing of your personal data. If you have questions about data protection or wish to exercise your rights, you can reach us at:
Email: dataprotection@heailth.com
10. Policy Changes
We reserve the right to make changes to this privacy policy. You will always find the latest version on our website. If changes significantly affect the way we process personal data, this will be communicated to you.
Last updated: [231201]